Customer Services

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The Airgo Certified Customer Services will teach you how to design and develop effective and efficient service processes for Customers. It will give you a better understanding of consumer behaviour, important marketing elements that shape demand patterns, and the core components of service processes. This can help you to achieve excellence in customer relationships.

After completing the course, learners will be able to

• Manage Customer perceptions of risk & Consumer Behaviour.

• Describe Self Service Technologies (SSTs) & their uses.

• Explain the role of culture in Service Excellence.

• Airgo Certified in Customer Services is a pre-requisite to seek employment in the ever-burgeoning Customer Services Industry. With its rich legacy in education, ACCS has precisely picked and carved out this progressive course, which will enhance your employability and entrepreneurial potential. Successful completion of the program will ready you to pursue multiple roles in customer services departments, across various domains. Few exceptional job prospects are,

Eligibility Criteria

  • Eligibility Age: 17- 24 Years
  • Minimum Qualification: 12th Pass/ Under Graduate/ Graduate

Highlights of this Course

  • Audio Visual classes
  • 100% Placement Assistance
  • Special sessions on Grooming & Personality Development.
  • Special sessions by Industry Experts

Exit Profiles

  • Banking
  • Internet Services
  • Finance
  • Accounting
  • Insurance
  • Legal
  • Sales & Marketing
  • PublicSector
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