The Airgo Certified Customer Services will teach you how to design and develop effective and efficient service processes for Customers. It will give you a better understanding of consumer behavior, important marketing elements that shape demand patterns, and the core components of service processes. This can help you to achieve excellence in customer relationships.

SUMMARY:After completing the course, learners will be able to, Manage Customer perceptions of risk & Consumer Behavior, Describe Self Service Technologies (SSTs) & their uses, explain the role of culture in Service Excellence.

EXIT PROFILES:Marketing assistant, Officemanager/employee, Insurance agent Recruiter, Sales representative

SILENT FEATURES: Certified Faculty, Placement Assistance, E-Learning System, Semester Exams, Internships, Practical Sessions, Practice and Theory sessions, Easy Instalments, Job-oriented, Industry-centric Curriculum, Industry Exposure